Organiser
Any unplanned undesirable event, be it a breakdown, production delay, missed delivery, near miss, quality issue, accident or incident, is an opportunity to learn about what went wrong and so prevent a re-occurrence. This course will take delegates through some principles of RCA and incident investigation processes, highlight pitfalls and challenges likely to be encountered in implementing effective RCA processes, and then provide a methodology for undertaking effective RCAs. CIA full member companies are entitled to 3 FREE SPACES per event and conference on a first come, first served basis! £40 discount for second and subsequent delegates applied at checkout. Please contact events@cia.org.uk if you need any assistance or have any queries. Details here.