Privacy policy
The Chemical Industries Association (CIA) takes your privacy seriously and collected information will be used in accordance with the Data Protection Act 1998. This privacy policy explains how we use any visitor information or personal data.
Please note, as any data processing takes place in the United Kingdom, it is English law which applies to personal data.
1. Consent
By using the CIA website and its services you consent to us collecting and using personal information about you as specified below in accordance with this policy statement. Should we choose to change these terms for any reason, the changes will be posted here so that you are always kept informed about the collection and use of your personal information, and when we disclose it.
2. How we collect and use visitor information
Any personal data you provide will be kept on file for our reference.
You may provide personal information when communicating with us in registering for our services, making an enquiry or passing comment. If you apply for our services we will ask details that will include your name, postal address and e-mail address. We may use personal information collected about you to help develop the layout of our website to ensure that it is as useful and enjoyable as possible and to advise you of ongoing and new services. If you wish to be removed from any of our mailing lists, please contact enquiries
It may be that you provide us with details of credit or debit cards or bank accounts in making payment to us. Any such information (confidential financial information) will be disclosed only in accordance with the disclosure policy below.
We will collect information about your tastes and preferences, both when you tell us and by analysis of customer traffic, including using ‘cookies’. A cookie is a piece of information that is stored on your computer’s hard drive. It is normally sent by a web server to you and enables the server to collect information back from your site visit. We collect information automatically about your visit to our site. This information is used to help us follow browsing preferences so that we can regularly improve the website.
3. Traffic data
We may provide aggregate statistics about sales, customers, traffic patterns and information to third parties, but these statistics will not include any information that identifies you.
4. Disclosure of information
CIA may use your information for market research and strategic development purposes to assist us in new product development and for making further enhancements to our communication plans so that they are more aligned to your profile.
CIA will not disclose your information under any other circumstances than described in this privacy policy without your consent unless we are required to so legally.
5. Security of information
CIA has strict security procedures covering the storage of your information in order to prevent unauthorised access and to comply with the terms of the Data Protection Act 1998. This means that sometimes we may ask for proof of identity or for other personal information before we can process your call or enquiry further.
6. Other linked websites
This website (www.cia.org.uk) may contain links to other websites which are outside of CIA’s control and are not covered by this privacy policy. The privacy policies of these other sites may differ from this one.
7. How to contact us
If you have any questions or concerns about this policy, please write to us at Kings Buildings, Smith Square, London, SW1P 3JJ or email enquiries.